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PRIVACY POLICY

Privacy Policy for Colliderfest Managed by One SC Media

 

Introduction

This Privacy Policy outlines how One SC Media (“we,” “us,” or “our”), acting as the website manager for Colliderfest (“the festival”), collects, uses, and protects the personal information of visitors to the Colliderfest website (“the Website”). We are committed to ensuring that your privacy is protected and handled in accordance with applicable data protection laws (Data Protection Act 2018).                   

 

  1. Information We Collect               

– Personal Identification Information: When you visit or register on the Website, we may collect personal data such as your name, email address, phone number, postcode data, and any other information you provide through forms or communications.     

– Technical Data: We may collect information such as your IP address, browser type, device information, and browsing behaviour through cookies and similar tracking technologies.

– Payment Information: If you make purchases or donations, payment details will be processed through secure third-party payment processors. We do not store full payment card details.

– Media Data: images, videos, and names (if applicable) of young children may be collected. We retain your child’s data and images for as long as necessary for the marketing purposes described in this policy or as required by law.  

 

  1. How We Use Your Information
  • To Provide Services: We use your data to manage registrations, ticket sales, subscriptions, and other services related to the Colliderfest.
  • Communication: We may use your contact information to send updates about the festival, respond to inquiries, and provide essential information.
  • Website Improvement: Data helps us analyse user behaviour to improve the Website’s functionality and user experience.
  • Security and Compliance: We may use information to protect against fraudulent activities and comply with legal obligations.

 

  1. Sharing Your Information

One SC Media may share your personal data with:

  1. Service Providers: Trusted third parties who help us manage and operate the Website, email marketing, and payment processing.
  2. Legal Authorities: Where required by law, regulation, or legal proceedings.
  • Partners and Sponsors: Limited information may be shared with event partners for logistical purposes, under strict data protection agreements.

 

The University of Hull

Hull Culture and Leisure

Hull Museums

Hull City Council

One SC Media

UKSFN (UK Science Festival Network)

Hull Maritime

 

  1. We use the information we collect or receive:

 

  • To facilitate account creation and logon process. If you choose to link your account with us to a third-party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract.
  • To post testimonials. We post testimonials on our website that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial. If you wish to update, or delete your testimonial, please contact us at dpo@onescmedia.co.uk and be sure to include your name, testimonial location, and contact information.
  • Request feedback. We may use your information to request feedback and to contact you about your use of our website.
  • To enable user-to-user communications. We may use your information to enable user-to-user communications with each user’s consent.
  • To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order.
  • To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
  • To protect our Services. We may use your information as part of our efforts to keep our website safe and secure (for example, for fraud monitoring and prevention).
  • To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.
  • To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
  • Fulfil and manage your orders. We may use your information to fulfil and manage your orders, payments, returns, and exchanges made through the Website.
  • Media Images. Your child’s image and related information may be used for the following purposes: Marketing and promotional activities, including on our website, social media channels, and in printed materials. Sharing with third parties, such as marketing agencies or partners, solely for marketing purposes. We will never sell your child’s personal data.

 

  1. Cookies and Tracking Technologies

We use cookies to enhance your experience, analyse Website traffic, and personalize content. You can control the use of cookies through your browser settings. Cookies are small pieces of information that are stored on your hard drive to allow the University of Hull to recognise you when you visit. They can remember your preferences by gathering and storing information. They do not identify you as an individual user, just the computer used. Cookies cannot be used to run programs or create viruses on your computer. It does not give One SC Media access to your computer.

Why do we use them?

We may use cookies to improve or personalise your online experience of our websites. For example, we use Google Analytics to enable us to identify which pages you find useful and which you do not. This allows us to improve our navigation so you can find things easier in future.

If you do not want to receive cookies

If you would prefer not to receive cookies while browsing our site, you can set your browser so that it will not download cookies onto your computer. Doing so will still allow you to navigate through most of our site but possibly not all of it. If you wish to register on a password protected area of our website, you will need to allow “per-session” cookies. These are temporarily used while you are visiting the site but deleted when you close your browser or log out. 

 

  1. Data Security

We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk. You should only access the Website within a secure environment. We advise users to take steps to protect their own data.

 

  1. Your Rights

Depending on your jurisdiction, you may have the right to:

  1. Request access to or deletion of your personal data, including right to access, correct, or delete their child’s data.
  2. Opt-out of marketing communications.
  • Object to or restrict data processing.
  1. You can ask to correct inaccurate or incomplete personal data.
  2. You can request your data in a structured, commonly used, and machine-readable format to transfer it to another service.
  3. You can ask a company to limit how they use your data.
  • You can object to specific types of data processing, such as marketing or profiling.
  • If you have given consent for data processing, you can withdraw it at any time.
  1. You have the right to know what data is collected, how it is used, who it is shared with, and why.
  2. If you believe your rights are violated, you can file a complaint with a relevant data protection authority or regulator.
  3. Log a complaint with a supervisory authority.

To exercise these rights, you can contact us by email at dpo@onescmedia.co.uk, or by referring to the contact details at the bottom of this document. If you have a complaint about how we handle your data, we would like to hear from you.

 

  1. Third-Party Links

The Website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites and encourage users to read their policies.

Through this website you can link to other websites which are not under the control of the One SC Media. We have no control over the nature, content and availability of those sites and the inclusion of any links does not necessarily imply a recommendation

 

  1. Subscriptions

In some areas of our website, we ask you to provide information that will enable us to enhance your site visit or reply to you after your visit. This would include where you subscribe to our online newsletters or provide feedback to us through contact form or when you complete any online survey, we may offer from time to time. When you do, so we ask you to give us your name, email address and other personal information that will be needed to supply the services to you. In relation to online newsletters, you can ‘unsubscribe’ at any time. We may use your personal data for future email mailings, support, notification of new products or new versions, general correspondence regarding the products and correspondence which may relate to you. If you would rather not receive future marketing emails from us, please inform us by email. Such use is strictly in accordance with the Data Protection Act 2018 and the Privacy and Electronic Communications (EC Directive) Regulations 2003. Every email from us comes with an easy to use unsubscribe instruction and you can be removed from our lists at any time, although this can take up to 30 days to effect. Your details will never be sent to any third party or group company of ours and we will only market to you the same kind of goods and services you purchased from us or made an enquiry to us about.

 

  1. Do we collection information from minors

We do not knowingly solicit data from or market to children under 18 years of age. By using the Website, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Website. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data, we may have collected from children under age 18, please contact us at dpo@onescmedia.co.uk.   

 

  1. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and we encourage you to review it periodically.

 

Contact Us

For any questions or concerns regarding this Privacy Policy or your data, please contact One SC Media at: 

Email: dpo@onescmedia.co.uk 

Address:

One SC Media LTD

Danish Buildings

44-46 High Street

Hull

HU1 1PS

United Kingdom

 

 Effective Date:  January 2025